Privacy Policy

Privacy Policy

Last updated: 07.05.2026

1. Introduction

At playmojocasinos.com (referred to as “the Website,” “We,” “Us,” or “Our”), we place the highest value on the trust you place in us regarding your personal data. This Privacy Policy is designed to inform you of our rigorous standards for gathering, utilizing, and protecting your information. Our operations are fully aligned with the General Data Protection Regulation (GDPR) and Canada’s PIPEDA, ensuring a secure and transparent environment for all our visitors.

2. Age Safeguards

Our services are developed exclusively for adults. We enforce a strict age limit of 18 years or older. We do not knowingly process data from anyone under the legal age. If we become aware that a minor has submitted personal details, we will initiate an immediate and permanent deletion of that information to comply with global safety standards.

3. Ownership and Governance

The Website is operated by Aveazure SRL, a corporation registered in Costa Rica (Registration No. 3-102-848946) with offices at Ofident, Oficina 3, 200 mts norte y 50 mts este del Centro Cultural Norteamericano, Barrio Dent, San José. Our services are authorized under License No. 940 by the Kahnawake Gaming Commission. Aveazure SRL serves as the Data Controller. For any matters involving your digital privacy, our Data Protection Officer (DPO) is reachable at [email protected].

4. Support and Enquiries

For questions regarding your data rights or the specifics of this Policy, please email the DPO at [email protected]. For general account help or site navigation, our customer support team is available via the live chat portal or the support email found on our platform.

5. Data Categories and Use

We collect specific sets of data to provide a functional and legally compliant experience:

• Identification Records: Name, date of birth, and government-issued ID copies. This is used for mandatory identity verification and anti-fraud protocols.

• Contact Information: Email, residential address, and phone numbers. This ensures we can verify your location and provide essential account updates.

• Financial Metadata: Transaction history, payment methods, and source of wealth documents. This is necessary to facilitate secure payments and prevent financial crimes.

• Engagement Data: Records of your gameplay, wagering activity, and session history. We use this for service optimization and to support responsible gaming habits.

• Device & Technical Data: IP addresses, browser types, and operating systems. This technical data helps us secure the platform and optimize its performance for your specific hardware.

6. Information Sources

While the majority of data is provided by you during the account creation process, we also collaborate with third-party verification agencies and financial institutions to confirm the accuracy of the information provided and to meet our regulatory obligations.

7. Retention Periods

We do not hold your data longer than is legally or operationally required. Under international anti-money laundering (AML) laws, we are mandated to store specific identification and transaction records for a minimum of 5 years after the closure of your account.

8. Data Sharing Practices

We may disclose information to the following parties when necessary:

• Service Providers: Software developers and payment gateways required for site operation.

• Authorities: Law enforcement or regulatory bodies when we are legally obligated to do so.

• Safety Partners: Third-party tools used for identity verification and fraud prevention.

• Marketing Affiliates: Third parties who assist with promotions, but only if you have granted explicit consent.

9. International Transfers

When your data is moved outside of the EEA or Canada, we utilize Standard Contractual Clauses (SCCs) to ensure your information is treated with the same level of care and protection as it would be in your home jurisdiction.

10. Your Legal Rights

As a user of playmojocasinos.com, you have the following rights:

• Right of Access: Request a copy of all data we hold about you.

• Right to Rectification: Update or fix inaccurate personal information.

• Right to Erasure: Request the deletion of data when legal retention periods have expired.

• Right to Portability: Request that your data be transferred to another provider.

• Right to Withdraw Consent: Opt-out of promotional communications at any time.

11. Automated Processing

We do not use fully automated systems to make decisions that have significant legal or personal consequences for our users. Every critical verification step or account status change is reviewed by a qualified staff member.

12. Security Protocols

We implement a high-tier security architecture including data encryption, secure physical servers, and strict internal access controls. Only authorized personnel who require access to fulfill their duties are permitted to handle your sensitive information.

13. Policy Updates

This Privacy Policy is subject to change to reflect new technologies or legal requirements. We recommend reviewing this page periodically. Significant changes will be communicated to you via the contact details provided in your account.